Javascript exceptions not showing UserAgent information

gunnar's Avatar

gunnar

11 Jul, 2013 08:24 AM

I have the same issue as this user http://support.exceptional.io/discussions/problems/5872-support-for-javascript-stacktraces . In addition, the IP address of all reports are localhost.
We're using Exceptional through Heroku if that is to any assistance.

Thanks,

/Gunnar

  1. Support Staff 1 Posted by mattm on 06 Aug, 2013 09:38 PM

    mattm's Avatar

    Hello,

    Were you still experiencing this issue? I noticed in the most recent error the user agent information was populated.

  2. mattm closed this discussion on 06 Aug, 2013 09:38 PM.

  3. gunnar re-opened this discussion on 07 Aug, 2013 07:26 AM

  4. 2 Posted by gunnar on 07 Aug, 2013 07:26 AM

    gunnar's Avatar

    Hi,

    Yes, we're still missing IP address (it is set to loopback) and user agent information. See the attached screenshot of an exception received recently. We're using Exceptional through Heroku.

    Regards,

    /Gunnar Hansson

  5. 3 Posted by gunnar on 07 Aug, 2013 08:09 AM

    gunnar's Avatar

    Hi,

    Actually, just now received some JavaScript with the user agent string, and some without. So perhaps it is fixed after all!

    /G

  6. Support Staff 4 Posted by mattm on 10 Aug, 2013 08:05 PM

    mattm's Avatar

    Good to hear it's working out, let us know if you notice anything strange.

    -Matt

  7. mattm closed this discussion on 10 Aug, 2013 08:05 PM.

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