How do a delete from my list of apps?

How do a delete from my list of apps?'s Avatar

How do a delete from my list of apps?

16 Jan, 2011 05:34 PM

How do a delete from my list of apps?

  1. 1 Posted by Wal McConnell on 17 Jan, 2011 11:53 AM

    Wal McConnell's Avatar

    Hi There,

    How you delete an app from inside exceptional, depends on how you enabled the service.

    If you added the exceptional addon via Heroku you need just to remove the addon.

    If you are operating outside Heroku, then you just need to click into the app, and in the 'App Settings' screen, you will have an option to delete the application from Exceptional.

    Let me know how that works out for you.


  2. 2 Posted by Gabe Odess on 17 Jan, 2011 05:31 PM

    Gabe Odess's Avatar

    I can't seem to get into the app to delete it from Exceptional because
    "Your Exceptional trial has ended"



    413 248 4223 mobile

  3. 3 Posted by Ciaran Lee on 20 Jan, 2011 03:47 PM

    Ciaran Lee's Avatar

    Hi Gabriel,
    Sorry about this!
    We have a bug at the moment where apps whose trial has run out can't be deleted. If you can tell me the app IDs (or names) I'll delete them for you manually.
    Best regards,
    Ciaran Lee

  4. 4 Posted by Eugene on 05 Feb, 2013 05:58 PM

    Eugene's Avatar

    Two years have passed since last reply in this thread, "trial has ended" bug is still here.
    I would like to remove my account at all. How to do it?

  5. Support Staff 5 Posted by Helen on 08 Feb, 2013 05:55 PM

    Helen's Avatar

    Hi Eugene,

    Can you remind me what your subdomain/ email on the account was and I'll see about removing it for you?

    Thank you,

  6. 6 Posted by Eugene on 10 Feb, 2013 09:00 PM

    Eugene's Avatar

    Hi Helen.
    I've managed to disable email notifications, it's ok for me for now. So don't bother about removing account, thank you.

  7. Helen closed this discussion on 13 Feb, 2013 12:56 AM.

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