Tip for you to solve the problem when logging in from heroku

rafael's Avatar


02 Apr, 2013 03:46 PM

I mailed you about a problem when trying to go to Exceptional Admin Page from Heroku app dashboard.

Let me explain:

I am a collaborator in a project on heroku, and the owner added the add-on. I was trying to access exceptional admin page from my account, but I think you didn't put me on the members list of the exceptional account created with the add-on. The owner had to put me manually.

The problem is, I think, you are adding only new collaborators (on heroku) to Exceptional Team. I could figure it out because I just added a new collaborator to heroku and he is in the Team members on exceptional. BUT, all the others collaborators aren't.

Please fix this for the future.

  1. Support Staff 1 Posted by morgan on 10 Apr, 2013 07:11 PM

    morgan's Avatar

    Hi Rafael,

    Sorry for not seeing this sooner!
    I will report this to the development team.
    Sorry for not having a clearer more self explanatory system in place for you!
    Happy to help if you have any other issues!


  2. morgan closed this discussion on 10 Apr, 2013 07:11 PM.

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