You should enable a button "Clear all exceptions that didn't show up within the last 30 days"

l.rieder's Avatar

l.rieder

30 Aug, 2010 09:41 AM

This would be great.

I'm happily using Exceptional to track exceptions that didn't caught our eye. But I check the exception log very unfrequently.
And while I'm skipping trough stuff that was happening and I know it was fixed already, I don't want to delete them one by one.

A lot of exceptions that show up once, are fixed very soon. And since there is no established link to our version control neither deployment cycle I don't regularly clean the exception log.

But I'd like to clean the log once in a while. The rule for cleaning turned out to be very simple for me: "Everything that didn't show up within the last 30 days, is usually OK to clean."

Cheers, Lukas

  1. 1 Posted by Ciaran Lee on 16 Nov, 2010 11:58 AM

    Ciaran Lee's Avatar

    Hi Lukas,
    I'm very sorry for the delay in responding to you on this issue. We are looking at different ways of closing exceptions in bulk, but have not yet decided what to do. In the meantime it might be worth just closing all the exceptions in your app (including recent ones, as they will likely occur again).
    Kind regards,
    Ciaran Lee

  2. 2 Posted by Robert on 15 Feb, 2013 06:57 PM

    Robert's Avatar

    Hi, this is Robert with support, I am clearing out old tickets. If you are still having issues with this, send an email to [email blocked].

    Thanks,
    Robert

  3. Robert closed this discussion on 15 Feb, 2013 06:57 PM.

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